Testimonials

From 240 reviews
Ted Atkins

They were recommended to me, and I can recommend them myself now to others. Professional and courteous on the front end, and highly trained and qualified technicians in the shop.

via Google
Joyful Humanity

They were so friendly and professional! My car is much happier now!

via Google
Todd Alonzo

The service is top notch!

Response from business owner

Our customers are top notch!🤩

via Facebook
Tina Hughes

I was referred here by a long time customer and i see why .

The customer service was great, Valerie was very friendly and helpful.

Jeff did a great job tracking down a hard part to find .. =)

my 03 Frontier and I Thank you....

via Google
Carol Pollard

Helpful and knowledgeable

via Facebook
Teresa Martinelli

True caring is the manner in which I would describe CAS. I visited this automotive repair shop for the first time and was really well pleased with initially the customer service primarily for the attention I received. So very different and …

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via Google
Denise Campagna

First time. Fixed broken door handle within hours.

via Google
Mark Snow

The service was fast, friendly and professional. Very impressed.

via Google
Ginny Nilsen

With the work I’m doing, it requires a car that is in the best possible condition and operation for travel. I completely trust everyone’s expertise at Certified Automotive to provide the correct service on my car.

via Google
Michael Holmes

Very clean shop, greeted warmly, questions handled promptly and efficiently. I highly recommend Certified Automotive for your automotive needs!

via Google
Thomas Webb

I went in for a smog check. They were fast and professional, and the cost of service was great! I will be back as a regular customer.

via Google
Troy Usher

Fast and professional service

via Google
Alexander Flores

I had an appointment and the work was done quickly and on time. The personnel were friendly and the customer lounge was equipped with plenty of options for anyone to keep entertained. I came here with my three grandchildren ages 2-6 and …

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via Google
James London

Excellent service. Was looking for a place to service my classic car(s). They did the job and are frienly and.courteous

via Facebook
Patricia Maurath

Been very happy with CSA since AAA sent me there for a broken radiator. They have made my car ready for long trips and routine maintenance. Everybody is polite and friendly. I would recommend CSA to anyone who has a vehicle!

via Google
Melanie Grace

Great service!

via Google
Jeff Joy

Excellent customer service. They are AAA rated. Prices are fair.

via Google
Roscoe Myers

without question the most professional & courteous Auto maintenance company I've ever dealt with.

All mechanics are Professionally certified.

All business relationships handled with customer care & Satisfaction at the forefront.

Thanks …

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via Facebook
J Marie

My Tesla was towed to Certified Automotive Specialists at 1 am with a flat tire. I hadn't heard of this place before but it was recommended by AAA. And now I am recommending it! They were professional and thorough and provided great service…

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via Google
Roxy B

Friendly Fast Service

via Google
Kathleen Hatcher

Certified Auto is the best place to take your car for service. They are wonderful trustworthy people. It is the only place I would ever take my car.

via Google
Nancy Satterberg

The people at Certified are always so friendly and professional. We know that work they do is top notch. Certified was recommended by a friend who works on cars as a hobby. We are never disappointed. I appreciate that they let us know what …

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via Google
Steve Lohr

nice friendly service no hidden fees

via Facebook
Royce Bowyer

Great service. Great people there. We drove from Riverside that is how happy we are with their service.

via Google
Adrienne Ferguson

What a wonderful shop! Calls and texts to make sure I'm satisfied, and they really listen when you take your car in.

via Google
Lester Nemesh

Very competent. Always done right the first time.

via Google
Roger Scott

They are very professional, and up front

via Google
Monte Smetherman

Excellent service, honest and fair.

via Google
Cali Gurl

Went in for a Smog Check. Called in, made a same day appointment. Was in and out very quickly. I received GREAT service and would definitely recommend CAS to anyone in the Glendora area!

via Google
Jackie Wall Doornik

I trust them to the moon and back. If you have a problem talk to them and they will listen

via Google
Deborah Kay

As a woman I am always afraid of being ripped off. The Honda Dealership was a nightmare. Hard sell from the moment you walk in.

Certified Auto Specialist is different. I was treated with respect. From the moment I walked in they were …

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via Google
Alan Stocke

I took my car to Certified today due to a noise when I would apply my brakes. Not only did they perform a full inspection of my car (interior, under hood, under car, tires & brakes) at NO COST, but after researching the issue with my brakes…

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via Google
Russ Brown

Great customer service with a high level of integrity with very competitive pricing compared to car dealerships.

via Google
Richard Ybarra SR

Great service. Straight forward and honest. This is my first time doing business here, but I will definitely be back

via Google
Dianna Pacheco

I put four stars bc they seem to be more expensive than most places in the area. However, I MUST specify they are always on point and very talented. Pricey? A little. But, sometimes knowledge is worth paying for!

via Google
lorenza Medina

Great Service and was quick. Price for Smog Check was Awesome...

via Google
no name

Great customer service! I took my classic car for an inspection and felt they gave an honest report. Would highly recommend their services.

via Google
Cynthia Sims

Certified Automotive stands behind their work and warranties.

via Facebook
Russ Pina

Service was friendly, informative, and accurate. The work performed was done as requested. I will continue to take my family's vehicles for service here.

via Google
virginia r. Dorame

Very courteous service, friendly, they were timely, greeted me when I went in & wished me well when I left. I took car in for a smog check & they honored the coupon I had. They got all the paperwork together for me & were very professional…

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via Google
Jeffrey A. Zweerink

I have been using this shop for more than a decade. They consistently do quality work and are upfront an honest about what needs to be done. If you are near the Glendora area, make this your place for automotive repairs.

via Facebook
Nancy Satterberg

A friend that works on cars for a hobby recommended Certified to us. We love their location but what sold us was the sense of community you feel when walk in the door. They know how to care for our cars and gives us a heads up about what …

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via Facebook
Donnell Wilson

The only place I Trust with my cars. They do a great job every time! 👍👍

via Google
Maureen Tracy

Love this place. Both my daughter and I have been coming here for years. They let us know what needs to be done and work with us on the timing. Thanks to Jeff and Gene.

via Facebook
Sydney Nelson Ivory

Customer service is fantastic. I’ve been coming to them for almost a year. They guarantee their work. They also give a AAA discount. Thank you all at Certified �

via Facebook
Maureen Tracy

I have been using Certified for over 10 years (2 different cars) and my daughter uses them also. I let my friends know how professional and caring they are.

via Google
Bea Thind

I’ve been taking my cars there for a few years to get Smog Certificates.

Excellent customer service. Everyone is courteous and professional. I made an appointment for today. They took my car in right away and it was done in 30 minutes.

I …

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via Facebook
Kristi Mendoza

The entire staff of Certified Automotive Specialists was amazing! They are courteous, prompt, careful and thorough. What more can you ask for when they are fixing your vehicle? The location is spotless and welcoming and I highly recommend …

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via Google
David French

Great service and honest staff

via Google
Laurie Kandel

Been going here for years, and highly recommend them to others. Very personalized service. I feel like I receive the same consideration that would be given to their own mother. I've been duped many times elsewhere, but always leave …

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via Facebook
Sue Worthman

Very good customer service! Neat and clean office area! I would and will recommend this business to friends and family! Just walk in the door and you’ll find out for yourself!!

via Google
DonJ Mac

Very nice place the good place to go, great people talk to Jeff and get a good deal on any service they have to offer they don't do body work nor do they do window or glass work, appears to be one of the very few places you can send a …

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via Google
Ken Vogel

Gene, Randy and staff provide outstanding customer service! We live 2200 miles away but completely trust having our college son take his car there.

via Google
Chris Cunningham

Fast and efficient. What more can you look for in a mechanic.

via Google
Ana Roig Gardner

Wonderful service. Friendly staff. Had play area for my grandson to play in. Only went in for Smog Certuficate but will return again.

Response from business owner

Kind words like yours are the reason we have been in business 40 years. Thank you.

via Facebook
Bugsy Jones

jeff took great care of us. We were in at 1:00 and ready to go by 4:00.Thanks again for taking care of us. Craig

via Google
Randina Bliss

Had my smog check done here. Staff friendly, knowledgeable. They provide a ride to return home only. Competitive price.

via Google
Tom L.

The detailed point by point diagnostic document on my vehicle in pdf format which Certified emailed to me provided a clear understanding of issues, status, & condition. Well organized shop.

via Google
Laura Olga Morales

Very helpful, expedient, courteous, warm, pleasant, thorough, and efficient❤

via Google
Alexander Koops

Great service every time! Always ready to explain and review maintenance and help prioritize my car issues in the best way for my budget.

via Facebook
Alexander Koops

GREAT SERVICE!!!! Trustworthy and reliable, year in and year out!

via Google
Randy Tsai

great service and price, very friendly staff. thanks.

via Google
Hugo Jimenez

In my search for a quality and honest mechanic for my VW Passat I came across Certified through the internet. They lived up to their great Five Star reputation. Outstanding and friendly service. I have found my car repair shop for the …

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via Google
Landon Dial

The staff was very helpful and friendly. They communicated anytime there was something new that they would have to do. They also gave me an extremely fair price. The company, from what I have experienced, is very honest. Highly recommend.

via Google
Carlos G

Great work. Fast and affordable. Great customer service.

via Google
Fred McGehee

They are the best!! Always reliable and conscientious.

via Facebook
Cora Woodward

We needed our Family SUV fixed quickly. I was referred to Certified from another Business in the past. We decided to get an estimate for the work that needed to be done. Certified Auto had an estimate the next day, we approved the work and …

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via Google
Jacob Jensen

Staff was very courteous and knowledgable. They took the time to explain exactly what was wrong with my car. They also went above and beyond, providing me a list of items that would be most beneficial to repair. Great price and service! …

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via Google
Elvin Nixon

I first brought my car to Certified when another well-respected auto repair shop could not fix my problem after replacing over $1,000 in parts I apparently did not need. Certified quickly diagnosed the problem and made the repair for less …

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via Google
Gerry Johnston

You get what you pay for, peace of mind you're in good hands with a job well done

via Google
Hector Santos

Great service!!!! Honest and to the point!!!

via Google
K Holguin

i did the bumper to bumper special, was great. really great service. i would recommend. slightly pricy for some services but very through work.

via Google
Mark Martin

Been to several (high quality) auto repair facilities (here) since moving to Glendora 17 years ago and for me, Certified Automotive Specialists are the BEST because they've shown themselves to be the MOST professional.

Firstly, their name …

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via Google
linda chance

Always prompt, efficient, courtesy, helpful, great job!

via Google
MM Media

Great service, great prices. First time here, certainly won't be my last.

via Google
Dave Parker

I am completely satisfied with the service I was provided today. Everyone I came in contact with was friendly and professional. The waiting area was comfortable and I was able to observe other customers that seemed to be happy as well. The …

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via Google
Ghost Electronic

Overall just a pleasant experience... Unbelievably fast turnover.. Thank you

via Google
Cindy Carava

Love Certified Automotive!! Have been taking our cars there for 14 years and I can't think of any other place I would have my cars serviced at! Thanks Gene, Jeff, and the rest of the crew for always doing your best!

via Google
Jeff Christy

Best repair shop i know!

via Google
Dennis Thompson

I have never had a bad experience with these folks and will always take my cars there for service. They are friendly, professional, and very, very honest. There work is always exemplary and always on time. It is a joy doing business with a …

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via Google
Ilya Gutkin

Honest, professional, knowledgeable, and reasonably priced. Everything you could ask for in an auto shop.

via Google
Daniel Slack

Always very helpful and honest. Convenient ride transportation in a cool car if you need it. Couldn't ask for a better group of people. Our whole family gets all of our cars serviced here and we have for awhile now. Always super …

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via Google
Jacque Herman

Certified Automotive Specialists were exceptional!!! I really valued how they continuously checked in and gave me updates about my car. They were clear on the price and I felt comfortable with Randy the technician. Thank you for an amazing …

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via Google
Kindel Morris

I needed my truck for a church youth trip and the check engine light came on and they said that they didn't know if they could get it done. I pleated and they had the car done and ready to go 30 minutes before I had to have it. Great job …

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via Google
MARGARET K

I can highly recommend Certified Automotive Specialists.. They are very helpful, friendly and I enjoy waiting for my car in their lovely and comfortable waiting room. I always get nervous when i receive my yearly notice from DMV telling …

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Mark Thompson

Gene has been keeping my vehicles running since the early 80's. If you are looking for a honest mechanic look no further, Certified also has kept up with all of the new diagnostics that are needed for today's cars. I never hesitate to …

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via Facebook
Donald Eads

I expect good service. I got excellent service! I highly recommend them.

via Google
CAROL D

Jeff and his team at Certified are the best of the best. They are professional and considerate and a pleasure to do business with. So great to have someone you can highly recommend to friends with confidence.

G B

Fantastic service. They don't try to get you getting more work than is necessary. Courteous and on time.

via Google
Blake Walker

Great staff friendly

via Google
Jeremy Pera

Friendly and extremely knowledgeable. They offer solutions that might not make them the most money but are the best option for you. Quick turnaround and very solid work. But most importantly they take responsibility for their work, mistake …

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via Google
James Cole III

The customer service at Certified Automotive is excellent. I truly appreciate their honesty and integrity. They have earned a customer for life.

via Google
Chris Olson

So far so good. I have used this shop a couple of times now and have been very happy about it. They built trust with me by thoroughly communicating every step of the way. I recommend Certified Automotive Specialists.

via Google
ELVIN N

Fantastic service – excellent expertise. They actually find out what is really wrong before fixing it. Much appreciated!!

Eric Pate

great

via Google
FRAN F

Always feel like I am getting a straight answer, for any issues with my Suburban!

John Nelson

Extremely courteous and professional; very fair pricing; I shall return. I work close by and live in Hesperia. I would have to take vacation time to get work done there. I dropped the truck off at Certified and was driven back to work and …

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via Google
Debbie Hughes

Very good at diagnostics and honest in repairs to be done. Not the type of auto repair that you go in for an oil change and you walk out with a lot of unanticipated repairs, although they will give recommendstions but will explain it a …

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via Google
LOUJEAN B

I have been going to Certified Auto for many years. They are very professional and take good care of my care. I would always recommend them and have to several of my friends, who have also used their services.

KATHERINE M

They kept working on my car until they got to the root of the problem, and treated me very well.