What Do the Best Auto Repair Shops Do?
They go the extra mile, of course, to offer the very best service for your vehicle! The goal is to: How do the best auto repair shops make this happen?
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Timely Service
Why Timely Service Is So Important I’m often asked about why timely service is so important. I hope you find the answers to the questions below helpful too! Q: I’m always being told I need my filters changed. What’s that all about? A: Oil, fuel and air filters all work hard to improve…
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The Magic Box
Two times today I had calls from customers wanting an estimate and they were concerned because we charge a fee to test before we do any actual repairs. One wanted to know why their car’s check engine light was on, especially as the car was running just fine. They said a neighbor came over and…
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Important Auto Repair Tips
Belts – They Keep Us Moving What causes failure in belts? They do over 35 million revolutions a year, are exposed to heat, vibration and contamination. They twist, and turn, bend and flex. This produces heat that hardens the rubber that causes the belts to loosen and slip. The rubber then cracks and frays…
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When Looking For A New Shop, What Questions Should I Ask?
Keep in mind that the automotive industry doesn’t have any standards for service or repairs. The owner nor mechanic do not have to be certified. This makes it vitally important that you do your research very carefully. Remember…no matter what price you are quoted, someone else can always come in lower but make sure…
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I Did It!
I did it! The Automotive Service Association (ASA) held its Automotive Management Institute (AMI) graduation and award ceremony Saturday August 12th in Anaheim, CA. It was an awesome event. I was honored to be included in the 1st graduating class, earning the new A.M.A.M. degree (Accredited Master Automotive Manager). 49 people graduated by accumulating 180 credits…
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Your Filter’s Job
Glendora endured fire and smoke and it took its toll on all of us. We are thankful it wasn’t worse. Our thoughts and prayers are with those who lost their homes. It is a very sad time in Glendora history. We can see much of the damage the fire and smoke caused. Most of us…
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Ethics of Automotive Repair in Glendora
We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Glendora automotive service and repair industry hasn’t been given a pass either. Unfortunately, every profession in Glendora has some bad actors that hurt…
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