Ever wonder how certain automotive repair shops have amazingly low prices? Here is an email I am sharing with you from a person who used a shop just like that:

Hello,

We need help please! On Saturday my brother took his car to this mechanic’s shop. They put the car on an above ground hoist and accidentally dropped it, severely damaging the car. They told us that they do not have insurance, and they do not want to pay the amount we are requesting to fix the car.

I felt terrible when I read this. Please don’t be a victim of a repair shop like this. Do your homework ahead of time.

How to Find a Great Auto Repair Shop

Finding a great auto repair shop takes a bit of research, observation, and asking the right questions. Here’s a clear, step-by-step guide to help you find a reliable, skilled, and trustworthy shop:

Ask for Recommendations

Friends, family, coworkers and neighbors are a great place to start.
Online reviews – Google, Yelp, and Nextdoor are also helpful.

Look for Certifications

ASE Certification (Automotive Service Excellence) is a strong indicator of a trained and tested mechanic.
AAA-Approved Auto Repair shops or manufacturer certifications (like Ford, Toyota, etc.) are also good signs.

Check Location & Cleanliness

A clean, well-organized shop shows pride in the workspace.

Ask the Right Questions

When you visit or call ask:

“Do you provide written estimates?”
“Are your repairs backed by a warranty?” Good shops offer 12/12 or 24/24 warranties (12 months/12,000 miles).
“Do you use OEM or aftermarket parts?” OEM is preferred for some repairs.

Start Small

Try the shop for an oil change or inspection first.
Evaluate their communication, transparency, pricing, and how you’re treated.
Do they explain things clearly and prioritize what needs to be done now and what can wait until later?

Red Flags to Watch Out For

Pushy upsells or scare tactics
No clear estimates or vague descriptions
Unwilling to explain repairs or show old parts
Bad or no reviews online

Once you find a repair shop you can trust and where you are treated as a valued customer, you can feel good about services and repairs on your vehicle. That gives you peace of mind, and isn’t that what it is all about? Feeling safe in your vehicle protects you, your family and those you share the road with.

Does Your Auto Repair Shop Have Insurance in Case They Cause Accidental Damage to Your Vehicle?