Gene’s Car Tips

Important Auto Repair Tips

auto-repair-glendora

Belts – They Keep Us Moving

 

What causes failure in belts?  They do over 35 million revolutions a year, are exposed to heat, vibration and contamination.  They twist, and turn, bend and flex.  This produces heat that hardens the rubber that causes the belts to loosen and slip. The rubber then cracks and frays and the internal cords will become brittle and weak. This happens from the inside out so it isn’t visible.   Vehicle manufacturers recommend replacing belts every 36,000 miles.

 

Hoses

 

What causes failure in hoses?  Tiny cracks develop in the rubber causing the hoses to split, blister and/or leak.  Contamination from oil and atmospheric ozone can accelerate the process.  Hoses deteriorate on the inside as much as the outside.  They can even look fine on the outside and be totally ruined on the inside.  Small cracks and pinhole leaks weaken hose fibers.  If you squeeze the hose near the clamps or connectors and the ends feel soft and mushy, the hose has been contaminated and needs replacing. Manufacturers recommend replacing hoses every 48,000 miles.

 

Anti-Aging For Your Car

 

We seem to be an “anti-aging” society.  Everywhere you look there is some commercial for an anti-aging herb or cream.  They all promise to keep us looking and feeling years younger. Many consumers are proving it is more than possible not only with themselves but their cars too!  They are keeping their cars going 200,000 miles and longer!  How?  By getting their vehicle’s serviced regularly.  Ask us how to keep your car’s youth!

 

Best Value or Just Cheap?

In today’s economy there are many businesses offering ‘cheap’ prices to get a consumer in the door.  To me, these businesses aren’t offering ‘value.’  Value is when you want to provide the best possible solution for your customers.  Now the best doesn’t necessarily mean the most expensive, but it doesn’t always mean the cheapest either.  For example, when you have to replace a part on your vehicle, you want it to be a part that has good quality and a good warranty and you want that part to last you more than a month or two.  We promise value each and every time!

Q:  What does a squealing or scraping sound indicates when I apply the brakes?

 

A:  Most likely your brake pads are worn and allowing their wear indicators or sensor to touch the disc brake rotor. When this occurs the sensor emits that high pitch noise to warn you that your brakes need attention. Have the brakes checked out sooner rather than later before expensive damage or brake failure occurs.

 

Q:  What does it mean when I hear a knocking or pinging noise when my car accelerates or climb a hill?

A:  This is a sign that the gas and air mixture in your car’s cylinders isn’t burning properly. The sound you hear is the result of the fuel and air mixture combusting unevenly in the cylinder. Pinging or knocking does reduce the efficiency of your engine and over a very long period of time it can cause damage.

Q:  What does it mean when my vehicle makes a chirping sound?

 

A:  A cyclic chirping sound from the vicinity of a wheel often indicates a wheel bearing or axle bearing that is failing. Usually the noise will change with the speed of the vehicle. It may come and go at various speeds. This noise should not be ignored, because if the bearing fails, it may cause the wheel to lockup or come loose from your car!

 

Q: What is that hissing sound coming from under the hood?

A:  If you hear a hissing sound while driving or after turning the engine off accompanied by a sweet, sickly odor, it may mean your engine is overheating and/or leaking coolant from the cooling system. The temperature gauge or temperature warning light should also indicate an overheating condition. Steam may also rise from under the hood. We advise you to stop driving as severe overheating can damage your engine. Carefully open the hood. Look for any evidence of coolant leaking from the engine, radiator or heater hoses. If you see steam or smell a sweet odor, it is antifreeze leaking from the cooling system. DO NOT open the radiator or coolant reservoir cap or add coolant until the engine has cooled. Get this checked out right away.

Q:  What is that clicking or tapping noise from the engine?

A:  A metallic tapping or clicking sound means your engine may be low on oil, or is not developing normal oil pressure. The clicking noise is coming from the valve train. If the oil pressure is low due to low oil level in the crankcase or there is a problem with the oil pump, the hydraulic lifters that open and close the valves may collapse creating an increase in valve lash. This creates the clicking or tapping noise. Stop the engine, let it sit a few minutes (so the oil can run back down into the crankcase), then check the oil level on the dipstick. If low, add oil as needed to bring the level back up to the full mark. If the noise does not go away, and/or the oil pressure gauge or warning light indicates low oil pressure, it’s not a good idea to keep driving your vehicle. Loss of oil pressure can cause extensive and expensive engine damage.

Q:  Why is my exhaust system roaring?

A:  If your exhaust system has a leak, you will hear a roar coming from under your vehicle that is loudest when accelerating. The noise means your exhaust system needs repairs. The dangerous part is if the leaking exhaust gases, which contain carbon monoxide, get inside the passenger compartment. Carbon monoxide (CO) is a silent killer. It takes only a small amount of carbon monoxide inside the passenger compartment to affect your alertness, ability to concentrate and react to changing driving conditions. A very small amount can cause dizziness, headaches, nausea, and bring on stupor in two hours. A one percent concentration of carbon monoxide can kill a person in less than three minutes!

Q:  Why do my tires make a thumping noise?

 

A:  You may have a tire out of balance.  This causes it to impact with road in a slapping sort of manner, causing the thumping noise.  Get it looked at as soon as possible as a neglected tire causes flat spots and eventually ruins your tires.

 

Buyer Beware

By now most of us have had a strange telephone call telling us our “extended auto warranty” is about to expire.  If you are on a no call list at home, they may have reached you on your mobile phone. Some have been very puzzled because they knew they didn’t have an extended warranty.  Some though, assumed it was a call from their dealership, incorrectly as it turned out. Consumer Reports states that whether a service plan is offered by a broker, car dealer, or manufacturer, they recommend skipping it. These ads promoting extended auto warranty may sound good but if they don’t deliver consumers’ have wasted their money.  Don’t become a victim. If you really want an extended warranty plan, read the fine print, do your research and don’t be pressured by a fast-talking salesperson.

 

Does Your Ride Have A Mind Of Its Own?

 

We get calls from consumers complaining that their car seems to have a mind of its own.  It wants to bounce and rock and drift and sway.  We know exactly what the problem is when we hear these complaints.  It is either your vehicle’s shocks or struts.  Usually they wear out slowly and you don’t notice that they are aging, then suddenly, it seems like you can’t keep your tires on the road!

 

How Are Your Wiper Blades Holding Up?

Wiper blades are one of the most neglected components on vehicles today. Many blades are cracked, split, torn, brittle, worn or otherwise in obvious need of replacement. Others may look okay, but does a lousy job of wiping when put to the test. Ninety percent of all driving decisions are based on a clear unobstructed view of the road, which means good visibility is absolutely essential.  All wiper blade materials fall victim to environmental factors. Exposure to sunlight and ozone causes the rubber to age, even if the wipers aren’t used much. Then when the wipers are needed, they streak and chatter because they’ve taken a set and won’t follow the curvature of the windshield. It can be very annoying as well as dangerous. Wiper blades should be replaced every six months to a year so you are always prepared when you need them.

 

 

Your Cabin Air Filter’s Job

auto-repair-glendora

Glendora endured fire and smoke and it took its toll on all of us.  We are thankful it wasn’t worse.  Our thoughts and prayers are with those who lost their homes.  It is a very sad time in Glendora history.

We can see much of the damage the fire and smoke caused.  Most of us know we need to change the filters in our homes but some might not realize that they also need to change the filter in their cars. In vehicles built in 2007 and later you will find 80 percent of them have a cabin air filter and its function is to protect drivers and their passengers from contaminants such as pollen, mold spores, dust and other small and annoying particles.  We have recently experienced a lot of particles in the air and you can be sure the air filter did its best to capture as much of it as possible.

The cabin air filter is located on the passenger side of the vehicle and is most often, but not always tucked behind the dash around the glove compartment area. Whenever you turn on your defroster, air conditioning or heater it captures the debris so it doesn’t get into the cab of your vehicle.  It is a very busy part and needs to be replaced at least once a year.  If you or a passenger has severe allergies you may want to get it replaced more often.  A clean cabin filter also helps prolong the life of your vehicle’s heating and air-conditioning system because it keeps debris and corrosion away from the evaporator core. After what we just experienced, this filter will definitely need to be replaced.

We get calls when customers turn on their heater fan wanting to know what that annoying rattling noise is from time to time.  It is usually captured leaves or food stuffs left behind by rodents.  Next time you get your cabin air filter changed you might ask to have a look at it.  You will be very amazed about what it has collected and very thankful too that all that debris didn’t circulate into the cab of your vehicle.

Cabin air filters are becoming more sophisticated…some even eliminate odors.  The good news is that it is usually a quick item to replace (depending on where the manufacturer placed it) and it is inexpensive. Next time you have your car serviced, don’t forget to get this part replaced. You’ll breathe easier…I guarantee it.

Please call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

Hometown Service You Can Count On!

Gasoline, Top Tier And Additives… Does Paying More Get You More?

auto-repair-glendora

 

It seems that gas prices go up and down with no apparent rhyme or reason three or four times each week.  It also seems that mostly the prices are the same but you have that favorite place that is a couple of cents cheaper and the place that is always a nickel or so higher per gallon.  If you used the place that charges more is it really better for your car?  They always say they are better…but if so…what makes them worth the extra?

 

Relax!  AAA says using the cheaper gas will not hurt your car at all on most models.  Your car’s onboard computer is able to adjust the variables of fuel between brands and drivers will not notice a change in performance.

 

Just what is the difference in the gasoline?  Gasoline starts as a base product when it is delivered to its various destinations.  Then, depending on the company various additives are mixed in to make the fuel their own brand.  All of these companies must adhere to the federal mandates set by the Environmental Protection Agency so using less expensive gas will not hurt the environment.  The off brands tend to use more ethanol to its additive package, where the major brands add their own additive package to the gas base and most claim it enhances performance and cleans better.

 

There is really no such thing as bad fuel but the more additives cost, the more the driver must pay for it.  The more additives the more claims that the car’s engine is better protected.  We suggest that you check out your owner’s manual and see what type of gasoline they recommend for your specific vehicle.  The owner’s manual trumps everything, if you purchased a performance car that requires premium fuel, use premium fuel.

 

One other item is top tier fuels, the cars have to have a top tier fuel according to most owners’ manuals today. Not all stations are selling top tier fuel, so beware of the station you’re using, especially on new vehicles for warranty issues.

 

Premium fuels have more detergents to clean fuel injectors and intake systems, but if your car doesn’t require premium fuel, it may not be worth the cost. I recommend using a tank of premium every 10 fill ups and save your money.

 

If I hear more, I’ll keep you posted!

 

Please call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

 

Hometown Service You Can Count On!

 

When The Odometer Reads 100,000 Miles

gene-car-guru

 

Back in the day it pretty much meant you needed to go shopping for a brand new car when the odometer turned over to 100,000 miles.  The components would be completely worn out and the body would more than likely be the worse for wear too. Today’s cars are designed to keep going and going…as long as you take good care of them!

 

Cars aren’t all that much different than us humans!  If you eat right, exercise, take supplements, have regular checks up and get plenty of fluids…they tell us we will be around a lot longer and should lead a long and healthy life.

 

Your car is the same way.  It needs to be given the right fluids on a regular basis (and exchanged periodically), it’s charging and cooling systems checked and the brakes and exhaust system kept in good working order.

 

Today’s cars do go longer between service visits than the previous 3,000 miles that we all adhered to, but you still need to visit your automotive repair shop at least three times a year.  There is a seldom read book in your glove box…take it out and look at it.  Notice that it has recommendations for certain items to be taken care of each time you fill up with gas?  Other items are to be checked monthly?  I can tell you from looking at my customer’s cars that these items do not get checked between visits to my shop!  That is why those that put off service for 1,000 miles or longer are pushing the envelope!

 

Newer vehicles have a friendly built in alert system that tell you when services are due to be taken care of.  This is good because ignoring your car is not as easy as ignoring your owner’s manual or your mailed or emailed service reminder!

 

When your vehicle celebrates 100,000 miles treat it to some major preventive maintenance.  It would be like giving a friend a day at the spa for rejuvenation.  Look at it as a birthday gift for your car.  Even though they are built to go many miles these days…reaching 100,000 miles is still a major milestone and should be treated as such.  Then…wish it 100,000 more miles!

 

Please call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

 

Hometown Service You Can Count On!

 

Help Your Teenage Driver Be Prepared In Case Of An Accident

 

gene-car-guru

I recently heard about a couple that were taking a well-earned vacation in when they received a call from their son who was in college.  “Dad, how does this car insurance thing work again?”  Not a comforting call.  He didn’t want to disturb his dad while he was on vacation but since he was involved in an accident he needed a little guidance.  Most of us seem to put the thought of accidents out of our mind so when it happens we are left not only in shock but a bit disoriented and not sure how to proceed. Being prepared is always best however; I am apt to put these thoughts on the back burner myself.

 

Don’t Let An Accident Get You All Shook Up

The first reaction many teens have when they are involved in an accident is panic.

  • “I can’t believe this has happened to me!”
  • “Mom and Dad are going to be so mad at me!”

Unfortunately, accidents do happen even when someone is diligent about being cautious. 70% of traffic accidents do not involve injuries. It doesn’t seem to matter though, whether it is a fender bender or a totaled vehicle; accidents cause a lot of stress.  It is always a good idea for teens and all motorists for that matter, to keep a check list in the glove box just in case of an accident so one can more calmly assess the situation and act in a rational manner.  Here are some things for a teen to keep in mind.

 

  • If your vehicle is smoking or on fire, get out of the vehicle quickly.
  • Call 911 if someone is injured or call the police if not.
  • If possible and there isn’t a lot of damage to the vehicles move a safe distance from traffic and put your hazard lights on. Make sure your car is as visible as possible and if it is dark outside turn on the interior dome light as well. This lets other drivers realize you have a situation and they are more apt to give you some space.
  • The best place to be is on the right shoulder if at all possible.  If not, just do your best to get out of an active lane of traffic.  It seems we don’t realize just how fast cars are going until we are sitting there on the sidelines and feel the rush of wind as they fly past us.
  • Exchange information but only discuss the accident with the police and your insurance agent.
  • When the police arrive they will fill out an official accident report for you.
  • Never leave the scene of an accident until the police tell you it is okay to do so.
  • Report the accident to your insurance company as soon as possible.

 

Questions to Ask Your Insurance Agent

  • Do I have rental car coverage?
  • Do I have comprehensive coverage (covers theft, fire, vandalism, glass replacement and deer claims)?
  • How much is my deductible?
  • If I have an accident, what kinds of parts will be used to repair my vehicle (new original manufactured parts or new aftermarket parts or reconditioned parts)?
  • What does full coverage mean (you have collision but not necessarily rental, comprehensive or new original manufactured parts coverage)?
  • Your insurance company may recommend a couple of different body shops but you can choose where to have the work done.  If you prefer a certain body shop, just tell your insurance agent.

 

Questions to Ask Your Body Shop

  • Can I get a written estimate and an explanation of planned repairs?
  • Will I receive a written guarantee from your shop?
  • When is my deductible due?
  • Will my vehicle be available for the insurance adjuster’s inspection?
  • What is the estimated completion date of my repairs?
  • Will I owe more than the insurance estimate?

 

Hopefully your teen won’t be in an accident any time soon but just in case, these are points to ponder and remember.  It might be an excellent idea to have these in the glove box for a reference as well.

Remember to tell them to stay calm and as always, safety should be their first consideration.

 

Please call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

 

Hometown Service You Can Count On!

 

KEEPING YOUR VEHICLE’S COMPONENTS IN THE GAME!

gene-car-guru

 

Football season is here again and even though we aren’t football superstars, we are the superstars of auto service and repair!  Just like a football game where it takes each player doing their job correctly to have a winning team, it takes each component operating in peak efficiency to have a properly running car!

 

  • Fluids – just like you, your car must have fluids to be healthy.  We offer products that give you the home field advantage each and every time.
  • Filters –just like in football when the players block the defense from getting to the ball carrier, filters block contaminants from entering your car’s operating systems.
  • Battery & Charging System – If this system fumbles you aren’t going anywhere.  We will keep it charged and ready to go when you are!
  • Belts and Hoses – One snap or break and you are stranded and you will be calling personal foul!
  • Lights – Your lights keep you from getting picked off in the dark because others can’t see you coming or going!
  • Wipers – If your wipers aren’t working in the rain and snow and morning condensation, you risk getting sacked!
  • Tires – Proper inflation and tread keep your car rolling along in a rush.
  • Suspension – Steers your car going in the right direction so you have a complete pass.
  • Brakes – Stopping when you need and want to is a very good thing and keeps you from getting tackled by trees or other vehicles!
  • Exhaust System – If you don’t want to be put on the sidelines these systems need to operate properly. Keeps your car pleasant and safe for you and others to be around.

 

This is just a small example of all the systems that keep your car running properly.  Most mechanical failures can be traced to neglected maintenance.  Just like a football team, if each player does their job well they all benefit and run like a well oiled machine.  Touchdown!

 

Please call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

 

Hometown Service You Can Count On!

 

The Weight Loss of Vehicles

 

Gene-Car-Talk

Corporate Average Fuel Economy or CAFE was put into effect in 1975 and Congress has been tweaking it for 38 years, so it constantly improves the average fuel economy for all cars and trucks sold in the United States. Currently the “defined” standard is 30.2 miles per gallon for passenger vehicles and 24.1 miles per gallon for light trucks. When vehicles fall below 30.2 mpg or 24.1 mpg the manufacturer is penalized $5.50 for every 0.1 miles per gallon below the standard.

 

Have you ever heard of the “Gas Guzzler Tax?” Passenger cars that get less than 22.5 miles per gallon have this tax levied on them.  It is not applicable for SUVs, trucks or vans, however. With all these penalties, manufacturers are working hard to not only make engines that are fuels sippers but make vehicles that are lighter in weight.

 

By 2016, the new standard will be a combined 35.5 miles per gallon and by 2025 the government standard is 54.5 miles per gallon! This has manufacturers scurrying to build a lighter vehicle because the lighter the vehicle, the more fuel efficient it is.  Those of us in the United States, on average, prefer our vehicles on the roomy side as opposed to small.  Manufacturers need the light weight of aluminum but the cost for manufacturers to change their assembly lines to work with aluminum and alloys is costly!

 

General Motors Ventures has invested in a Rhode-Island based company called NanoSteel Corporation.  They make a strong steel sheet that can take shape while withstanding the standard stamping process and yet is twenty percent lighter than the usual cold-rolled grade steel. It does not require heat to shape it and the assembly line doesn’t have to be retrofitted.

 

High-end vehicles have been using aluminum successfully but this new steel is wonderful news for manufacturers and auto repair shops alike!  How are the vehicles doing?  The 2014 Cadillac CTS weighs 250 pounds, or 7 percent less than the 2013 model. Jaguar Land Rover Sport is 800 pounds lighter or 17 percent less than the 2013 model.  The 2014 Jeep Cherokee that replaces the Liberty is 200 pounds lighter but 5.1 inches longer.

 

Lighter cars will not lower safety standards but they will brake, accelerate and handle better.  Parts made from lighter high-strength steel can be 39 percent lighter! It is also $2.75 less per pound than aluminum and $7 per pound less than carbon fiber.

 

Please call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

 

Hometown Service You Can Count On!

When Looking For A New Shop, What Questions Should I Ask?

 

Gene-Car-Talk

Keep in mind that the automotive industry doesn’t have any standards for service or repairs. The owner nor mechanic do not have to be certified. This makes it vitally important that you do your research very carefully. Remember…no matter what price you are quoted, someone else can always come in lower but make sure they are a reliable shop that doesn’t just undercut on price…you don’t want them to undercut on service or repair (low bidder is not always a good value). The internet is a great place to start! Look at reviews to help you make your decision. These are some questions that you may want to ask any shop you call for an estimate.

Question #1 Does your shop offer a Warranty?
Warranties are varied. Some range from as short as 90 days to as long as two years or more or 4,000 to 50,000 miles. A longer warranty is always better. Also ask if the warranty covers nationwide break downs, which could be very important if you travel or are on vacation.

Question #2 Does your shop have a Guarantee the repair policy?

I can’t believe the amount of calls we receive from consumers who have had a repair that cost them a lot of money and yet the car wasn’t fixed properly. If the shop did not find, explain and fix your concern, why do you pay for it? You should feel completely in control and understand the tests and repairs being performed or just say no and go somewhere you feel good about. Just because it’s cheap doesn’t mean you save money.


Question #3
Are ALL of the technicians at your shop ASE certified?

There is no certification required to work on your car. Being certified is voluntary only, so when the shop has ASE or other certifications, I believe they are a cut above a shop with non-certified employees.

Question #4 – Does the shop have insurance?
Again, believe it or not, there is no requirement for a shop to carry insurance. If the shop has an accident with your car and has no insurance, you get to pay for it. Most shops are ethical and have insurance, but it never hurts to protect yourself. Always ask when you are shopping around for a new shop.

Question #5 – What brand of parts do you use?
There are many manufacturers of parts. Take brakes for example; I can buy brake pads for as little as $10.00 or as much as $60.00 for the same car. That makes getting an estimate over the phone tricky. The brand of part, the experience or certification of the mechanic replacing the part, is it the right part for your make and model, all have to be considered. This makes prices vary a great deal. I personally would never let our customers leave with inferior parts on their car.

I hope all these points help you the next time you are calling for estimates.  Oftentimes, the great deal costs you more in long run!

Please email or call us with any questions at 626-963-0814 or visit our website at www.CertifiedAutoCA.com.

 

Hometown Service You Can Count On!